Frequently Asked Questions
Quick answers to common questions about orders, shipping, returns, and more.
You can cancel or change orders within 2 hours of purchase. Go to your Account → Orders or contact support with your order number.
We accept Visa, Mastercard, PayPal, and local mobile wallets. International orders may require additional verification.
Standard shipping is 3–7 business days locally. International delivery takes 7–21 days depending on destination.
Returns are accepted within 30 days for unused products. Customer covers return shipping unless the item is damaged or incorrect.