Shipping policy

Shipping Policy – Oriental Carpets

Processing Time
All orders are processed within 3-7 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to customs processing, weather, or carrier issues.

Shipment Confirmation & Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping
We ship worldwide. Please note that international shipments may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient.

Damages & Issues
If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery at [contact@theorientalcarpets.com] with your order number and photos of the damage. We will make it right by replacing the item or issuing a refund.

Contact Us
For any questions regarding shipping, feel free to contact our support team at:

Email: contact@theorientalcarpets.com

Phone: +[923011849911]- [92317 1220049]